Privacy Policy

The Glocal Partners LLC ("The Glocal Partners", "we", "us") operates this website at www.theglocalpartners.com. This Privacy Policy explains what information we collect about visitors and clients, why we collect it, how we use it, and the choices available to you.

1. Who we are

The Glocal Partners is a management consulting firm based in Sharjah, United Arab Emirates. For privacy enquiries, contact theglocals@theglocalpartners.com.

2. Information we collect

• Information you give us. When you submit the contact form, the newsletter form, or a job application, we collect the details you provide (such as your name, email, phone number, message, LinkedIn URL, CV file).
• Booking calendar. When you book a discovery call, our scheduling provider (Microsoft Bookings) collects the information you submit to complete the booking, subject to their own privacy policy.
• Usage data. We use Cloudflare Web Analytics, which collects aggregated, anonymised information about visits (page views, referrers, country) without setting cookies or tracking individuals across sites.
• Server logs. Our hosting provider keeps standard request logs (IP address, timestamp, requested URL) for operational and security purposes.

3. How we use information

• To respond to your enquiry, deliver requested services, or process your application.
• To send the quarterly partner letter if you have subscribed (you can unsubscribe at any time).
• To improve the website, understand which content is useful, and prevent abuse.
• To comply with legal obligations.

4. Cookies

The website does not set tracking cookies. Cloudflare Web Analytics is cookieless. Some embedded third-party tools (such as the Microsoft Bookings calendar iframe) may set their own cookies within their own frame; those are governed by the respective provider's policy.

5. Sharing

We do not sell personal information. We share limited information with the following categories of processors strictly to operate the website and our services:

• Hosting and email infrastructure providers (currently Cloudflare and Hostinger).
• Newsletter platform (MailerLite, if you have subscribed).
• Calendar booking provider (Microsoft Bookings).
• Statutory authorities, when required by law.

6. Data retention

We keep enquiry and application data for as long as required to handle your request and to maintain a record of our communications, typically up to three years from your last contact. Newsletter subscriptions are kept until you unsubscribe. You may request earlier deletion by emailing us.

7. Your rights

Subject to applicable law, including the UAE Personal Data Protection Law and (where relevant) the EU General Data Protection Regulation, you have the right to access the personal information we hold about you, correct inaccuracies, request deletion, restrict or object to processing, and request data portability. To exercise any of these rights, email theglocals@theglocalpartners.com.

8. Security

We use HTTPS, strict transport security, rate limiting, and access controls to protect information in transit and at rest. No method of internet transmission is fully secure; we cannot guarantee absolute security but we will notify you and the relevant authority promptly if a breach affects your data.

9. International transfers

Some of our service providers process data outside the UAE. Where this occurs, we rely on appropriate safeguards (such as standard contractual clauses or adequacy decisions) consistent with applicable law.

10. Changes

We may update this policy from time to time. Material changes will be highlighted on this page, with the "Last updated" date revised accordingly.

11. Contact

Questions or requests about your data: theglocals@theglocalpartners.com.